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Kommunicate is a modern messaging software for real-time, proactive and personalized support.



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  • Add Rich Response Button Using Dialogflow Fulfillment
    Dialogflow fulfillment is a service that is deployed to exchange data for implementing your business logic. You can also use it to add rich responses in your bot. Dialogflow fulfillment supports rich responses including buttons, links, images, cards, etc. In this post, we’ll learn how to add a rich response button using Dialogflow fulfillment. How […]
  • How to Add Rich Message Button Response in Amazon Lex Bot?
    Rich messages are more than important in while building a bot. In contrast to the plain text, rich messages offer a cleaner, simpler, more intuitive and informative, and effortless conversation flow. In this post, we will learn how to add rich message button response in Amazon Lex bot. Buttons are the most widely used form […]
  • Here’s What’s New from January 2020|Kommunicate Product Updates
    In the month of January, we have added some cool features to kommunicate for optimizing your customer support more efficiently. If you have missed the previous updates, please read here. Web APP Mute your chat widget notifications Now you can mute your chat widget notifications when the user moves to a different tab. Go to […]
  • How to Install Live Chat Using a Google Tag Manager
    In our previous articles, we have shown the steps to install live chat on different types of websites like HTML, WordPress, Squarespace, Wix, Shopify. In this post, we will show you the steps to install live chat using Google Tag Manager. First, you need to choose the live chat plugin which you want to add […]
  • Integrate Dialogflow Bot in React JS Websites
    React JS is a popular web framework for creating user interfaces. The Facebook-owned framework is becoming hugely popular among developers. The reason being – Great documentation, developer friendliness and it is faster than most of the similar frameworks such as Angular. In this post, we will be going through step by step procedure of integrating […]
  • This Is Why You Should Use a Chatbot For Your Business.
    Chatbots interact through instant messaging, artificially replicating the patterns of human interaction. Machine learning allows computers to learn data by themselves without any programming. Using natural language processing you can use chatbots to execute an effortless customer base. Since you are reading this blog you already know all the reasons why a messenger bot is […]
  • How to Add Live Chat in Android Apps
    Whether you are a small business or big enterprise, customers need prompt support. The first thing that comes to our mind is live chat. Given that the world is going mobile-first, it is important to have live chat implemented properly on your mobile website and apps as well. In this simple tutorial, we will learn […]
  • Here’s What’s New from December 2019|Kommunicate Product Updates
    I hope you had a nice Christmas and working towards your new year goals. It is very hard to be a businessman, but somehow you make it look so easy. May this year be full of success and good deals. Happy New Year! In the month of December, we have added some powerful features to […]
  • Omni channel Customer Service: 5 Critical Best Practices
    Customer service has changed over the years. A few years ago, you could only call up or shoot an email to customer service in case you had a query. Fortunately, things are different now. Today, if you want to contact a company, you can call, SMS, live chat, Tweet, or even leave a comment on […]
  • Improve Bounce Rates Using Chatbots
    Bounce rate refers to the percentage of visitors who enter the website and leave without interacting with the content on the page or exploring the website any further. In other words, a number of people who navigate away after viewing just one page on your website.  A high bounce rate is obviously a bad sign […]
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