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Kommunicate is a modern messaging software for real-time, proactive and personalized support.



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  • 7 Chatbot Automation Tips You Need To Know
    Chatbot software usage has greatly increased in the past few years. 2017, in particular, is branded as the “Year of The Chatbot.” The number of chatbots docked into Facebook Messenger has risen from 30,000 in 2016 to 100,000 the following year. Almost every major brand has deployed a chatbot software for website engagement. 2020 will […]
  • Here’s What’s New from June 2020|Kommunicate Product Updates
    We hope you’re staying safe and healthy. In the month of June, we have added some powerful features and improved the existing ones in your favorite customer support suite. If you have missed the previous updates, please head here. Web APP Kompose Multiple User Messages GUI improvements have been done for Kompose. Improved the result […]
  • Bots Guide: Tools, Frameworks, and Types
    Over 50% of customers prefer do-it-yourself services. So, there is no surprise that bots gain their popularity.  A lot of enterprises like Amazon, Google, and Starbucks have already invested money into bots development. They use chatbots to automate routine tasks like payments and customer support. As a result, companies have improved customer experience. In this […]
  • ¿Cómo Crear un Chatbot o Bot Conversacional para su Sitio Web y Aplicaciones?
    En esta completa guía le explicaremos cómo crear un Chatbot o Bot Conversacional utilizando el creador de bots “Kompose”. Usted aprenderá lo siguiente: ¿Por qué los Bots Conversacionales son tan importantes? Más aún en la actualidad. Cómo crear mensajes de bienvenida e intenciones. Cómo utilizar los medios como botones, listas y Carruseles de tarjetas de […]
  • What are Chatbots (How do They Work)
    Nowadays, humans are fascinated by the idea of having auto-operating AI-driven gadgets to ask them how they’re doing, and what they can do to help. So, it’s no surprise that the use of chatbots are taking the tech industry by storm. The innovative ways of simplifying customer service online. People speculate that one day, chatbots […]
  • How to Make a Chatbot for Your Website and Apps
    In this guide on how to make a chatbot, we will be learning how to make a chatbot using Kompose bot builder. You will learn: Why are chatbots important? More so in 2020 How to create welcome messages and intents How to use rich media such as buttons, lists, and card carousels. Triggering chatbot to […]
  • Ecommerce Chatbots: Improve Sales And Retention
    If you’ve always had some interest in the technology world, and you’ve been around long enough. You’ll remember how odd and gimmicky chatbots used to be. Chatbots were often presented eye-catching as contenders with the potential to beat the Turing test. Even though they were essentially limited to: Asking vague questions Giving vague answers And […]
  • NLP Libraries for Node.js and JavaScript
    In this post, we will talk about the best NLP libraries for Node.js and JavaScript that we have come across. Let’s start right away. We have also compiled a video for the same as well: What is Natural Language Processing (NLP)? Natural language refers to the way humans communicate with each other. Natural Language Processing […]
  • How to Add Free Live Chat Widget to Your GoDaddy Website
    Live chat is faster and the best way for your customers to talk to you. Live chat provides a far better experience than the contact forms or communicating through emails. The advantages of live chat include proactive outreach, increased sales, faster problem resolution and improve customer service. In this post, we are going to see […]
  • Facebook Messenger Customer Service – Integrate Social Media in Your Customer Service
    Nowadays, every business has a Facebook page, and your customers are likely to reach out to you via social media. However, most of the companies do not have a dedicated support team for social media. It creates a support overhead on your side. Therefore, it is crucial to connect your social media to your customer […]
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